Terms and Conditions | Warriors Martial Arts

WELCOME & ACCEPTANCE OF TERMS

Updated 27 July 2026

Welcome to Warriors Martial Arts.

We are committed to providing a safe, professional, and supportive environment where students of all ages can develop confidence, discipline, respect, and martial arts skills. Our goal is to create a positive training experience for every member while maintaining the high standards that our students, families, and instructors value.

These Terms & Conditions outline how our memberships, programs, and facilities operate. They are designed to ensure fairness, consistency, and the safety and wellbeing of everyone training at Warriors Martial Arts.

By enrolling in any Warriors Martial Arts program, purchasing a membership, attending classes, participating in events, or using our facilities or online services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.

If the member is under 18 years of age, these Terms & Conditions must be accepted by their parent or legal guardian, who also agrees to be bound by them on the member's behalf.

From time to time, these Terms & Conditions may be updated to reflect changes to our services, policies, or legal obligations. The most current version will always be available on the Warriors Martial Arts website and will take effect from the date it is published. We encourage members and parents to review these Terms & Conditions periodically to remain informed of any updates.

MEMBERSHIP FEES AND PAYMENTS

All members are required to maintain a current financial membership in order to participate in classes and access Warriors Martial Arts facilities and services.

Membership fees must be paid in accordance with the membership option selected at the time of enrolment.

Upfront Memberships are payable in full for the selected membership term (6 or 12 months).
Fortnightly Direct Debit Memberships are paid automatically every fortnight and are processed two (2) weeks in advance.

Members are responsible for ensuring sufficient funds are available in their nominated account on the scheduled payment date. If a payment cannot be successfully processed, any applicable dishonour fees charged by our third-party direct debit provider may apply.

Membership fees are calculated over a 12-month period and are not adjusted for public holidays or scheduled centre closures.

Warriors Martial Arts reserves the right to review and adjust membership fees from time to time. Unless otherwise stated, membership fees increase by 3% annually on 1 January. Members will be notified of any changes where required by law or our direct debit provider.

Warriors Martial Arts offers two membership options to suit the needs of our members and families:

UPFRONT MEMBERSHIPS

Upfront memberships are available in 6-month and 12-month terms and are offered at discounted rates when paid in full at the commencement of the membership. To remain eligible for renewal discounts, payment must be received within 14 days of the membership expiry date.

Upfront memberships are non-refundable and non-transferable. They cannot be exchanged for cash, credited towards another membership, product or service, or transferred to another person unless required by Australian Consumer Law.

FORTNIGHTLY DIRECT DEBIT MEMBERSHIPS

Fortnightly Direct Debit memberships provide a flexible ongoing payment option and continue until cancelled in accordance with these Terms & Conditions.

Membership fees are automatically deducted every fortnight using the nominated payment method. Payments may be made from a credit card, debit card, savings account or cheque account, depending on the payment options offered by our third-party direct debit provider.

Members may update their payment details or nominated account by providing at least three (3) business days' notice and completing a new Direct Debit Request Form, available from reception.

Warriors Martial Arts uses an independent third-party direct debit provider to process all recurring payments. By joining on a direct debit membership, members acknowledge and agree to the provider's Direct Debit Service Agreement, including any applicable transaction fees, card processing fees, or dishonour fees.

If a scheduled payment is unsuccessful, the direct debit provider may automatically reattempt the payment to bring the membership account up to date.

Fortnightly Direct Debit memberships are non-refundable and non-transferable. They cannot be exchanged for cash, credited towards another membership, product or service, or transferred to another person unless required by Australian Consumer Law.

MEMBERSHIP HOLDS

We understand that from time to time, members may need to take a short break from training due to holidays, injury, illness or other personal circumstances.

To help members maintain their place in class and retain their current membership pricing, eligible memberships may be placed on hold, provided the membership account is up to date.

Membership holds are available for a minimum period of seven (7) days.
Karate memberships may be placed on hold for a maximum of four (4) weeks per calendar year.
Membership hold requests must be submitted by completing the Membership Hold Request Form available on the Warriors Martial Arts website.
Membership holds may affect grading eligibility or timing. Members should refer to the relevant Grading Syllabus or speak with an instructor for further information.

If you have any questions regarding membership holds, please contact our team and we'll be happy to assist.

MEMBERSHIP CANCELLATION

We understand that circumstances can change, and while we're always sorry to see a member leave, we aim to make the cancellation process straightforward and transparent.

Members may cancel their membership at any time by providing a minimum of fourteen (14) days' written notice. Cancellation requests must be submitted via email to info@warriorsmartialarts.com.au.

Membership fees remain payable until the effective cancellation date, and members are welcome to continue attending classes during their notice period.

Any outstanding membership fees must be paid before a cancellation can be finalised. Members with unpaid balances may be unable to rejoin Warriors Martial Arts until their account has been brought up to date.

Members who choose to cancel their membership instead of placing it on hold will be subject to the current membership fees if they decide to rejoin in the future. Where applicable, a rejoining fee may also apply.

PROMOTIONAL OFFERS

From time to time, Warriors Martial Arts may offer promotional offers for new members.

Unless otherwise stated, promotional offers:

are available to new members only;
cannot be used in conjunction with any other offer; and
are subject to any specific terms and conditions outlined as part of the promotion.

Where a promotional offer includes complimentary items or discounted benefits (such as a free uniform), members may be required to maintain their membership for a minimum period of three (3) months. If the membership is cancelled within this period, Warriors Martial Arts reserves the right to charge the retail value of any promotional items or benefits received.

Warriors Martial Arts reserves the right to modify, withdraw or refuse any promotional offer at its discretion.

CLASS ATTENDANCE AND MEMBERSHIP ACCESS

Your Warriors Martial Arts membership provides access to classes in accordance with the membership option you have purchased. Membership fees are charged for access to training opportunities rather than attendance at individual classes.

Members are encouraged to attend their allocated classes consistently to gain the greatest benefit from their training. However, membership fees remain payable regardless of attendance, and missed classes cannot be refunded, credited, transferred or redeemed at a later date.

To ensure class sizes remain manageable and every student receives the highest quality instruction, Warriors Martial Arts does not offer make-up classes for missed lessons, except where required by Australian Consumer Law or at the sole discretion of management.

Members are expected to attend classes on the days included in their membership. Attendance outside of a member's allocated training schedule may only be approved by Warriors Martial Arts management.

We understand that illness, holidays and unexpected commitments can occasionally prevent members from attending class. While make-up classes are not generally available, our team will always do our best to assist where appropriate and where class capacity permits.

HEALTH AND SAFETY

The health, safety and wellbeing of our members is a priority at Warriors Martial Arts. While every reasonable effort is made to provide a safe training environment, martial arts and fitness activities involve physical exertion and carry an inherent risk of injury.

By participating in any Warriors Martial Arts class, event, grading, seminar or training program, members confirm that they are medically fit to participate and will take reasonable care of their own health and safety throughout their training.

Members, or a parent or legal guardian where the member is under 18 years of age, are responsible for providing accurate and up-to-date medical information at the time of enrolment. This includes any medical conditions, injuries, allergies or medications that may affect participation.

Members must notify Warriors Martial Arts as soon as reasonably practicable of any new or changed medical condition, injury or allergy that may impact their ability to train safely.

Members requiring medication during class, such as an asthma inhaler or EpiPen, must ensure it is readily available and inform their instructor before training.

If a member becomes unwell or is injured during training, Warriors Martial Arts staff may provide basic first aid where appropriate. If further medical treatment is considered necessary, Warriors Martial Arts may contact emergency services and, where possible, notify the member's emergency contact or parent/legal guardian.

Parents and legal guardians of members under 18 years of age remain responsible for ensuring their child is collected promptly at the conclusion of each class and is supervised before and after training where required.

LIABILITY AND WAIVER

Participation in martial arts, boxing, kickboxing, fitness training and related activities involves physical contact and carries an inherent risk of injury. By participating in any Warriors Martial Arts program, members acknowledge and voluntarily accept these risks.

To the fullest extent permitted by law, Warriors Martial Arts, its directors, instructors, employees, volunteers and representatives are not liable for any injury, illness, loss or damage arising from participation in classes, events, seminars, gradings, competitions, home-based training or the use of Warriors Martial Arts facilities, except where such liability cannot be excluded by law.

Members participate at their own risk and agree to follow all instructions provided by instructors, observe all safety rules and use equipment responsibly.

Warriors Martial Arts accepts no responsibility for the loss, theft or damage of personal belongings or vehicles while attending our premises or participating in any Warriors Martial Arts activity.

Members are responsible for any damage they intentionally or negligently cause to Warriors Martial Arts property. Where the member is under 18 years of age, responsibility for such damage rests with their parent or legal guardian.

By enrolling at Warriors Martial Arts, members consent to Warriors Martial Arts staff administering appropriate first aid and seeking emergency medical treatment on their behalf where considered reasonably necessary. Any costs associated with medical treatment, ambulance services or ongoing care remain the responsibility of the member or, where applicable, their parent or legal guardian.

Nothing in these Terms & Conditions excludes, restricts or modifies any rights or remedies available under Australian Consumer Law or any other applicable legislation.

MEMBER RESPONSIBILITIES

At Warriors Martial Arts, we are proud to foster a positive, respectful and supportive training environment. Every member plays an important role in maintaining the culture of our club.

By participating in our programs, members agree to:

Treat instructors, staff, fellow members and visitors with respect and courtesy at all times.
Conduct themselves in a manner that reflects positively on Warriors Martial Arts, both within the centre and while representing the club at external events.
Follow all reasonable instructions given by instructors and staff.
Maintain a high standard of personal behaviour, sportsmanship and self-discipline.
Respect the rights, safety and wellbeing of others.
Refrain from abusive, aggressive, threatening or inappropriate behaviour, including offensive language, bullying or harassment.
Wear the appropriate uniform and safety equipment required for their class.
Advise an instructor before training if they have an injury, illness or medical condition that may affect their participation.
Keep their contact and emergency details up to date to ensure we can communicate important information when required.

Warriors Martial Arts reserves the right to suspend or terminate a membership where a member, or the parent or guardian of a member, fails to comply with these Terms & Conditions, behaves in a manner that places others at risk, disrupts the training environment, or brings the club into disrepute.

TRAINING RULES AND DOJO ETTIQUETTE

Our training rules and dojo etiquette help create a safe, respectful and enjoyable environment for everyone. All members are expected to observe the following standards while attending Warriors Martial Arts.

BEFORE CLASS

Present your membership barcode tag at reception (where applicable) so your attendance can be recorded.
Arrive on time and ready to train.
Wear the correct uniform and any required protective equipment for your class.
Remove all jewellery before training.
Ensure fingernails and toenails are clean and trimmed.
Bring your own drink bottle and personal protective equipment where required.

DURING CLASS

Follow all instructions given by your instructor.
Show respect to instructors and fellow students at all times.
Use appropriate language and behaviour.
Remain focused and avoid unnecessary talking or disrupting the class.
Advise your instructor if you need to leave class early.
Participate safely and respectfully, taking care of both yourself and others.
Members who require medication, such as an asthma inhaler or EpiPen, must have it readily available during class.

DOJO ETTIQUETTE

For karate classes, members are expected to observe traditional dojo etiquette, including:

Bow when entering and leaving the dojo.
Show respect to instructors, senior grades and fellow students.
Respond appropriately to instructions, including the traditional acknowledgement of "Osu" where applicable.
Never enter the training area wearing shoes.
Do not eat, chew gum or bring food into the dojo.
Keep your uniform clean, neat and in good condition.
Remain in your assigned position during class unless directed otherwise by an instructor.

TRAINING ENVIRONMENT

To help provide a safe and enjoyable experience for everyone:

Warriors Martial Arts is a smoke-free and vape-free environment.
Offensive language, bullying, intimidation or misconduct will not be tolerated.
Members must respect all facilities, equipment and property.
Spectators may only enter training areas with the permission of an instructor.
Members should help maintain a clean and welcoming environment by respecting the facilities and cleaning up after themselves where appropriate.

PHOTOGRAPHY AND MARKETING

From time to time, Warriors Martial Arts may photograph or record classes, gradings, competitions, seminars, camps and other club activities for promotional, educational and community purposes.

By enrolling at Warriors Martial Arts, members (or their parent or legal guardian if the member is under 18 years of age) acknowledge that photographs, video recordings or audio recordings may include them and may be used by Warriors Martial Arts in printed materials, on our website, social media platforms, digital advertising and other promotional content without compensation.

We will always endeavour to use images and recordings respectfully and in a manner that reflects the values of Warriors Martial Arts.

If a member or parent/legal guardian does not wish for images or recordings to be used for promotional purposes, they must notify Warriors Martial Arts in writing. We will make every reasonable effort to respect and accommodate these requests for future content.

Participants in specialised programs, including transformation challenges or promotional campaigns, may be asked to provide additional consent for the use of before-and-after photographs or other promotional material where applicable.

PRIVACY AND ONLINE SECURITY

Warriors Martial Arts is committed to protecting the privacy and personal information of our members.

Personal information collected during enrolment or throughout your membership is used to administer memberships, communicate with members, deliver our services, respond to enquiries and meet our legal obligations. We take reasonable steps to protect personal information from unauthorised access, misuse or disclosure.

Some areas of our website or online services may require members to create login credentials such as a username and password. Members are responsible for maintaining the confidentiality of their login details and for any activity that occurs under their account.

Parents and legal guardians are encouraged to supervise their children's use of the internet and should ensure that children do not provide personal information online without permission. Warriors Martial Arts encourages the use of appropriate parental supervision and online safety measures when accessing our website or online services.

Our website and online payment systems may be operated by trusted third-party service providers. By using these services, members acknowledge that additional terms, conditions and privacy policies of those providers may apply.

For more information about how we collect, use and store personal information, please refer to the Warriors Martial Arts Privacy Policy.

ONLINE MEMBERSHIP AND WEBSITE USE

Warriors Martial Arts offers online memberships and services that may be purchased directly through our website.

Online memberships are billed using a secure third-party payment provider and operate as recurring memberships unless otherwise stated. Membership fees are payable in advance and will continue to be charged for each billing period until cancelled in accordance with these Terms & Conditions.

Payment must be successfully processed before access to online training or member-only content is provided.

Members are responsible for ensuring their payment details remain current and must notify Warriors Martial Arts promptly if their payment method changes or expires.

All online purchases are processed securely through trusted third-party payment providers. By making a purchase through our website, members acknowledge that additional terms and conditions of these providers may apply.

Warriors Martial Arts makes every reasonable effort to ensure our website and online services operate reliably. However, we do not guarantee uninterrupted access and accept no responsibility for temporary outages, maintenance, technical issues or circumstances beyond our reasonable control.

Unless otherwise required by Australian Consumer Law, online memberships, digital content and online purchases are non-refundable.

SPECIAL PROGRAMS - 6-WEEK CHALLENGE

From time to time, Warriors Martial Arts may offer specialised programs, including the Warriors 6-Week Challenge. Participation in these programs is subject to any additional terms and conditions provided at the time of registration, together with these general Terms & Conditions.

Participants in the Warriors 6-Week Challenge acknowledge and agree that:

Attendance at a minimum of three (3) group fitness classes per week, across at least three separate days, is required.
Weekly progress check-ins and any required assessments must be attended.
A food and drink diary must be maintained and presented during weekly progress reviews.
The official Warriors 6-Week Challenge profile picture must be displayed on the participant's social media profile for the duration of the challenge where this forms part of the promotional offer.
Participants must follow the program requirements and remain actively engaged throughout the challenge.

Where illness or injury prevents participation, a medical certificate from a registered medical practitioner must be provided within 48 hours of the affected week in order to remain eligible under the challenge conditions.

The Warriors 6-Week Challenge has a retail value of $499. Where the program is offered free of charge as part of a promotional campaign, participants acknowledge that payment details are required at registration as a commitment to completing the program in accordance with the published challenge requirements.

Participants also acknowledge that:

Before and after photographs, progress photographs and other promotional material may be used in accordance with the Photography & Marketing section of these Terms & Conditions.
Any meal plans, resources, educational materials or other content supplied as part of the program remain the intellectual property of Warriors Martial Arts and must not be copied, distributed or shared without prior written permission.
The complimentary Warriors 6-Week Challenge may only be completed once per person, unless otherwise approved by Warriors Martial Arts.
Registration is not considered complete until all required documentation, waivers and applicable terms and conditions have been accepted.

Warriors Martial Arts reserves the right to modify, suspend or discontinue any special program or promotional campaign at its discretion.

GENERAL CONDITIONS

RIGHT OF ADMISSION

Warriors Martial Arts is committed to providing a safe, respectful and positive training environment for all members.

We reserve the right to refuse entry, suspend or terminate a membership where a member, parent, guardian or visitor:

fails to comply with these Terms & Conditions;
engages in inappropriate, unsafe, abusive or disruptive behaviour;
fails to pay membership fees when due; or
acts in a manner that may place others at risk or negatively affect the training environment.

Where appropriate, Warriors Martial Arts will endeavour to resolve concerns before taking action.

However, management reserves the right to act immediately where necessary to protect the safety, wellbeing or interests of our members, staff and club.

DAMAGE TO PROPERTY

Members are expected to treat all Warriors Martial Arts facilities, equipment and property with care and respect.

Any damage intentionally or negligently caused by a member may result in the member, or where applicable their parent or legal guardian, being responsible for the reasonable cost of repair or replacement.

CONTACT INFORMATION

Members are responsible for ensuring their contact details, emergency contact information and other relevant personal information remain accurate and up to date throughout their membership.

Warriors Martial Arts will use the contact details provided to communicate important information regarding memberships, classes, events, scheduling, safety matters and other club-related communications.

COMMUNICATION

Email, SMS, our website and our official social media platforms are our primary methods of communicating with members.

Members are responsible for monitoring these communication channels and ensuring Warriors Martial Arts has their current contact details. Warriors Martial Arts cannot be held responsible for missed communications resulting from outdated contact information or failure to review these communication channels.

CHANGES TO THESE TERMS AND CONDITIONS

Warriors Martial Arts may amend these Terms & Conditions from time to time to reflect changes to our services, policies, operational requirements or legal obligations.

The most current version will always be published on our website and will take effect from the date of publication. Continued use of a membership or participation in Warriors Martial Arts programs constitutes acceptance of the updated Terms & Conditions.

SEVERABILITY

If any provision of these Terms & Conditions is found to be invalid, unlawful or unenforceable, the remaining provisions will continue in full force and effect.

GOVERNING LAW

These Terms & Conditions are governed by the laws of the State of Victoria and the Commonwealth of Australia. Any disputes arising in connection with these Terms & Conditions will be subject to the jurisdiction of the courts of Victoria.